01

Do these four things first

  1. 01

    Move away from hazards

    Do not enter standing water near electrical sources. Avoid sagging ceilings, unstable materials and contaminated water.

  2. 02

    Stop the source when safe

    Use a local shutoff or main valve only if you can reach it without entering a dangerous area.

  3. 03

    Record the conditions

    Take wide and close photos, note the time discovered and list affected rooms and belongings.

  4. 04

    Protect against more damage

    Make only safe temporary measures and retain receipts; do not erase the scene before documentation.

02

Avoid these common hazards

Do not use household fans in a visibly moldy area.

EPA guidance warns that airflow can spread contamination. Do not mix cleaners, and do not enter a home that may be structurally or electrically unsafe.

03

Have these details ready when you call

Share the property location, source if known, affected rooms, visible water depth and any electrical, sewage or structural concern. Ask who would perform the work, whether coverage is confirmed, and how the scope will be documented.

Call Now(269) 461-9782

04

Check current official guidance

City of Dallas flood guidance ↗EPA flooded-home guidance ↗Texas insurance guidance ↗Texas consumer-protection guidance ↗